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Worth your time and trouble: Key digital trends to help your business flourish

by Christina Juarez

April 2, 2019

With the first couple of months of 2019 under our belts, we’re seeing some undeniable trends that are expected to carry IT departments through to the end of the year. Regardless of the size of your business, keeping up with digital transformation and technology innovations will be crucial to the continued success of your company. While change can feel overwhelming at times, it’s important to identify the opportunities for IT investment into new technology that will help to propel your business forward.

So which trends do you invest in? And which do you take a pass on? That depends entirely on your company’s situation. That being said; there are a few standout trends that would be beneficial for all IT departments, regardless of industry, business size or budget, to spend time investigating. Here are some key trends that our team believes will be here for the long haul.

Automation

While automation may seem like a scary word for many employees working in IT, it doesn’t have to be. It doesn’t mean job loss. In fact, it can actually help employees offload more mindless or time-consuming tasks and focus their energy on more complex challenges.

Autonomous technology can vary in scale, from a chatbot on your retail website to a self-driving car. Regardless of size, investigating ways that automation can help make your business better will be imperative to attracting and retaining customers.

Artificial Intelligence

AI blew up in 2018 in a big way, and there are no signs of it slowing down as we look ahead to the rest of the year. From AI-driven co-developers, to advancement in machine learning and deep learning, AI’s power can be harnessed to help your business advance. A question for most companies will be figuring out the connection between human employees and the correct amount of power that should be given to AI.

Connected Devices

Does your company’s app work on a smart watch? What about on a smart fridge? As the Internet of Things continues to expand, so will the consumer market for connected devices. Investing time and money into ensuring your company’s technology is compatible with these new devices will be important in 2019 and into the future.

Do you have questions about how your company can dig deeper into these trends?

If so, connect with our team of experts at Ricoh. We can help you identify areas where your business can strategically invest time and money into these new technologies that will help you reach your goals.